Run Your Whole Service, Sorted.
From the first booking to a full evening's service, here's exactly how Tap a Table manages reservations, tables, guests and staff for restaurants across the UK.
Centralised Booking Visibility
Every booking made through Tap a Table, whichever channel it came from, appears in one dashboard your team can check at a glance. See who's booked, when, party size, and any notes attached to the reservation, so nobody's relying on a diary, a string of texts, or a phone call to piece the day together. It keeps front-of-house and kitchen teams working from the same information, right up to the moment a guest walks in.
- Full guest and booking details in one view, no switching between apps or notebooks
- Real-time updates as new bookings come in from any channel
- Notes and special requests visible alongside each reservation
- One shared view so front-of-house and kitchen are never out of sync
See your entire floor, and fill every gap in it.
A live, drag-and-drop floor plan shows exactly which tables are free, reserved or seated — colour-coded in real time. Combine or split tables in a click and let the system suggest the best seating for every party size.
- Drag-and-drop floor plan builder for any layout
- Real-time table status: free, reserved, seated, needs cleaning
- Automatic turn-time tracking to protect your next booking
Give Your Team the Right Access, Nothing More.
Every member of staff gets their own login, with access set to match their role — so your floor team, managers and admins each see exactly what they need and nothing they don't.
- Individual staff logins, no shared passwords.
- Role-based access for admins, managers and floor staff.
- Simple sign-in and sign-out, so accountability is always clear.
Every guest remembered, automatically.
Each booking builds a guest profile: visit history, spend, allergies, seating preference and special occasions. Your team sees it the moment a name is typed in — no notebooks, no sticky notes.
- Auto-tagged preferences: allergies, seating, occasions
- Full visit & spend history in one timeline
- VIP and blocklist flags visible to every host
Cut no-shows before they happen.
Confirmation and reminder texts go out automatically, with one-tap confirm or cancel — giving your team early warning to fill a table again instead of losing it on the night. Restaurants see no-shows fall by up to 38% on average.
- SMS & email reminders sent on your schedule
- One-tap confirm or cancel, synced to the floor plan instantly
- Optional card-on-file for large or peak-time bookings
Know Which Bookings Need a Second Look.
The system analyses guest booking patterns and history in real time to flag reservations at higher risk of no-showing — giving staff a heads-up to confirm, overbook sensibly, or follow up before service starts, helping protect revenue on every shift.
- Real-time risk flagging based on guest booking history.
- Clear heads-up for staff to confirm or follow up in good time.
- Smarter, more sensible overbooking decisions, not guesswork.
Know exactly how every service performed.
Covers, revenue per seat, average turn time, and booking-channel performance — all live, all in one dashboard. Filter by service, day or site to spot the trends that actually move revenue.
- Live covers, no-show rate & revenue per seat.
- Booking-channel breakdown: website, Google, walk-in.
- Exportable weekly & monthly reports.
Group Tables in Seconds
Merge individual tables into a single group to accommodate larger parties without turning away a booking. Whether it's a group of six needing two tables pushed together or a big celebration spanning several, table groups let staff combine seating on the fly and manage them as one unit, capacity, status, and availability, all tracked together instead of juggling multiple bookings.
- Merge multiple tables into one group for larger parties
- Combined capacity calculated automatically across grouped tables
- Manage and update grouped tables as a single unit
- Easily ungroup once the booking's done, tables return to individual status
Showcase More Than Just a Table.
A dedicated section lets you manage the special dining experiences or events you offer, alongside your everyday bookings — so guests can discover and book more than just a standard table.
- A dedicated space to list your special experiences and events
- Sits alongside everyday bookings, not separate from them
- Gives guests more ways to book with you directly
Plays nicely with the tools you already use.
Connect your POS, payments, marketing and delivery tools so reservation data flows straight into the systems your team already relies on — no manual re-entry, no double handling.
- Native POS integrations for real-time cover sync
- Stripe-powered deposits & card-on-file
- Open API for custom workflows & head-office tools
Ready to see Tap a Table in action?
Join 1200+ top UK restaurants. Get set up in less than 24 hours with zero upfront costs.